Our Story

Bath has been a place of healing for over two thousand years. Long before the Roman spa, people came here for the sacred water - to be restored, to slow down, to feel better. That tradition flows through everything we do - carried by our experienced therapists into every treatment, for every client who walks through our door.

Where it began

The Bath Massage Company was built by Polly - successfully, carefully, over many years. A practice with real integrity, a loyal community of clients, and a team of therapists who cared deeply about their work. She created something trusted and local, built one relationship at a time.

Mel and Polly's friendship goes back further than the handover - they met fifteen years ago, building their own practices in Bath at the same time, supporting each other along the way.

When Polly decided it was time to create a new space in Devon, she wanted the practice to go to people who understood what she'd built, and who'd take care of it.

Meet Mel & Nat

We didn't come to this practice as strangers to each other, or to this kind of work.

Years ago, Nat came to acupuncture as part of her own fertility journey. That's how we met. What started as a treatment became a friendship - and that's part of why this handover feels less like a transaction, and more like something passed carefully from one pair of hands to another.

That journey is also why Nat went on to specialise in working with holistic businesses, helping founders build something sustainable without losing what made it special - and why she's been supporting Mel on the business side of her practice long before this opportunity ever arose.

Mel began her career as a massage therapist before going on to complete her acupuncture degree, and has spent years running her own successful holistic practice across Bath and Bristol, working closely with associate teams along the way. She understands what it takes to do this work well - and what therapists need in order to do it at their best.

Together, we bring a deep respect for the craft, and the experience to build a place where it can properly thrive.

What we believe

We believe healing is something skilled therapists do, with care, technique and real intention.

We believe in nurturing our practitioners to work in their own strengths - when a massage therapist does what they're truly best at, you feel it the moment their hands meet your skin.

And we believe this city's waters still have something to offer - not as a backdrop, but as a quiet source of inspiration.

Where we're headed

Our aim is simple: to continue what Polly started, with the same care she always gave it - a warm, well-run practice where our massage therapists do their finest work, and every client leaves more relaxed and restored than when they arrived.